Frequently Asked Questions

If you don’t find your answer here please go to the contact page and ask us there…

  • Questions about the Condominiums or your Rental
  • When can I check in and check out?

    Check In time is 4pm and Check Out time is 11am. Depending on our next arrivals and/or previous departures we may be able to accommodate an early check in or a late arrival but please do not count on this.

  • Can you accommodate pets?

    Unfortunately we have a very strict NO PETS policy in the condominium association. If you are travelling with your pet there are some local boarding kennels and "day care" facilities. Just send us an email to get further information.

  • Is smoking allowed?

    We do not allow smoking in our units. Evidence of smoking in the unit will result in a cleaning charge being assessed against your security deposit. Also Oregon state law does not allow for smoking in the hallways, or stairwells or within 10 feet of any doorways or windows. If you need to smoke please proceed to the ground floor and make your way toward the beach or the parking lot.

  • Something isn't working... how can we get it fixed.

    We are just a phone call or email away. Your confirmation emails include contact information for the managers and we will act as quickly as possible to correct the problem.

  • Do we receive daily maid service for the cleaning fee?

    The cleaning fee that is charged as part of the booking is to clean the unit on your departure. Daily maid service is not included in that fee.

  • We found something broken or missing when we arrived what should we do?

    If things do not appear to be in order or you find something that is broken when you check into the unit please give us a call. We strive to have a thorough inspection of the property done prior to your arrival but sometimes something gets missed. Giving us a call will help to assure that we do not charge your security deposit for the damage.

  • Can I get fresh towels and linens

    We do have an option to have fresh linens and towels provided during your stay. You can check this option when you create your booking or you can call or email us and we can add this to your booking at a later time if desired. There is an additional charge for this service.

  • Is the pool heated?

    Yes the pool is heated. It is also indoors. You will need the pool key that is located in your room to access the pool area.

  • Where is the elevator?

    The condominium complex does not have an elevator. If stairs are a problem for you give us a call and we can connect you with owners that may have units available on the first floor.

  • How are toiletries and paper products handled?

    Each of the units is equipped with a starting set of toiletries (shampoo, conditioner, lotion and bar soap). We would encourage you to bring the toiletries that you regularly use as these are just starter/amenity size containers.

    We also provide each unit with a starter set of toiler paper, paper towels, dish soap, and dishwasher detergent for units with a dishwasher.

    For longer stays you may need to supplement these supplies.

  • General Questions about the Area
  • Can we have fires on the beach?

    Open fires are allowed down on the beach. You can purchase firewood at the local grocery stores and as you travel up and down Highway 101 you will run across many different vendors that sell it. You can also burn the driftwood that comes up on shore.

  • Is alcohol allowed on the beach?

    Alcohol is allowed on the beaches but please make sure you are mindful of your containers. Glass can be a real problem for those that like to walk in the sand barefoot. Additionally if you bring it down onto the beach you should be hauling it off of the beach. IE. Please take your trash with you.

  • Where are the grocery and drug stores?

    There are a number of grocery stores in Lincoln City.

    At the far north end of town is a Safeway. It is on the West side of the street in the shopping mall at the stoplight where you find McDonalds.

    Price and Pride is just off of 101 at about 8th street SW.

    There is also a north side IGA called Kenny's located off of 101 at about NW 24th street, and a south side Kenny's IGA at about SW 48th street

    There is also a Walgreens and a Rite Aid on the north side of town in the same area as the Safeway.